Support provided by Customer Support Portal
With Romax software a critical part of your design and development process, our job includes making sure the day-to-day running of your Romax technology software is uninterrupted – and continues to help you achieve your goals in driveline, drivetrain and gearbox engineering Right First Time™
To enter a support query or set up an account via our Romax Customer Support Portal go to:
Where users can create, update and view their support tickets.
Where users can create, update and view their support tickets.
Romax customers with a current maintenance agreement can expect a comprehensive technical support and upgrade service that includes:
Access to technical notes, demonstration videos, tutorials and FAQ’s
One full release of new version per year, regular updates to the current version
Access to Romax events and webinars
Regular webinars on software releases and technology updates
Software downloads of new releases and updates
6 Regional Support Teams operating from 7+ locations Globally
32+ engineers involved in regional support and training
Web-based ticket management support system available 24-7