Customer Support

Learn how to empower your teams with Romax

With Romax software a critical part of your design and development process, our job includes making sure the day-to-day running of your Romax technology software is uninterrupted – and continues to help you achieve your goals in driveline, drivetrain and gearbox engineering Right First Time™

To enter a support query or set up an account via our Romax Customer Support Portal go to:

support.romaxtech.com

Where users can create, update and view their support tickets.

Romax customers with a current maintenance agreement can expect a comprehensive technical support and upgrade service that includes:

Support provided by Customer Support Portal

Access to technical notes, demonstration videos, tutorials and FAQ’s

One full release of new version per year, regular updates to the current version

Access to Romax events and webinars

Annual User Forum held every year

Regular webinars on software releases and technology updates

Software downloads of new releases and updates

6 Regional Support Teams operating from 7+ locations Globally

32+ engineers involved in regional support and training

Web-based ticket management support system available 24-7

Customer Support

Learn how to empower your teams with Romax

To enter a support query or set up an account via our Romax Customer Support Portal go to:

Romax customers with a current maintenance agreement can expect a comprehensive technical support and upgrade service that includes:

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Customer Support

Learn how to empower your teams with Romax

To enter a support query or set up an account via our Romax Customer Support Portal go to:

Romax customers with a current maintenance agreement can expect a comprehensive technical support and upgrade service that includes:

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Navigation

Recent Posts

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