How we support our customers

With Romax software a critical part of your design and development process, our job includes making sure the day-to-day running of your Romax technology software is uninterrupted - and continues to help you achieve your goals in driveline, drivetrain and gearbox engineering Right First Time™.


Romax customers with a current maintenance agreement can expect a comprehensive technical support and upgrade service that includes:


Support teams based in five offices around the world

32 engineers involved in 1st line support and training 

Web-based support system for 24-7 enquiries or issues


To enter a support query or set up an account via our Romax Customer Support Portal go to: where users can create, update and view their support tickets